Essential Elements of Data Center Facility Operations

70% of data center outages are directly attributable to human error according to the Uptime Institute’s analysis of their “abnormal incident” reporting (AIR) database. This figure highlights the critical importance of having an effective operations and maintenance (O&M) program. This course describes unique management principles and provides a comprehensive, high-level overview of the necessary program elements for operating a mission critical facility efficiently and reliably throughout its life cycle. Practical management tips and advice are also given.
Establish a balanced critical facility management program and mindset using twelve essential program elements Describe the key components of an effective data center Operations & Maintenance (O&M) program